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BT/Openreach: Delivering reliability at national scale

Case studyUK

As BT’s trusted supplier for over two decades, Netceed manages the delivery of tools and consumables to Openreach engineering teams across the UK. With over 450 active SKUs, materials are sourced from 120+ international suppliers and stocked for 8–12 weeks based on a rolling 12-month forecast. Netceed’s logistics model supports both centralized deliveries to Magna Park and field-direct shipments via the Vendor Direct Ship (VDS) model. Achieving a 98.89% on-time delivery rate, we not only meet SLA standards—we support Openreach’s daily operations and help deliver on long-term environmental goals, including Net Zero compliance.

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